. >> reporter: the deejays who made that call to prince edward vii hospital learned their show has been canceled. and now, may face charges that their call was illegally recorded. >> shattered, broken. and obviously, personally, i'm -- >> reporter: and in london, saldana's husband and teenage children met with officials. through a british lawmaker, they spoke out for the first time. >> this is a close family. they are devastated by what has happened. they miss her every moment of every day. >> i just wanted to reach out to them and just give them a big hug and say, sorry. i really do. >> reporter: deejays mel greig and mica christian has been suspended indefinitely. in 2009, it was reportedly reprimanded after using a lie detector to get a 14-year-old girl to talk about her sex life. she revealed on-air she had been raped. and after the royal hoax, the station says it has banned phony phone calls altogether. it says it plans to donate a minimum of $500,000 to the saldanha family, george, to help them through this difficult time. >> such a sad story. thank you very much. >>> it's time fo